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Headquartered in the USA, our client is a major content & publication provider to most of the Fortune 500 companies globally, with a dedicated team of 6,000+ seasoned professionals of more than 50+ nationalities, spread across 20+ countries worldwide. With over 30+ years of experience, they work across industries, geography, lines of service, and specialties to provide customized solutions. The company's services include digital media, e-learning, content production, and publishing innovations.
“The company wanted to seek a comprehensive understanding of 04 target competitors' companies that provide technical content services, including content development, publishing, eLearning, technology, and consulting services in partnership with KPOs. Specifically, they wanted to firsthand understand the Org. Structure, top performing teams, and leadership talent composition of these companies.”
Limited access to valid data points due to niche expertise domain and mix team & business functions spread across different geographical location with complex reporting structure.
Multiple stakeholders, multiple micro organizational structures, reporting framework layers and multiple steps made it difficult to identify key resources and performance indicators.
Inconsistent & varying data quality from different sources posed challenges in ensuring accuracy and reliability, necessitating a reliance on high-quality primary source inputs.
88% of the data was gathered from primary sources such as CXO's/ HOD's, and 12% from secondary sources such as Job Boards, Websites, News, Reports, ex-employees etc.
Based on purposive sampling ‘insiders’ conducted an intelligence survey by interacting/interviewing key decision-making talent in target Co.’s across level & varied team to collect exact data-point & info to avoid any skewing.
‘insiders’, collaborated directly with the company's HR Head to deliver precise outcomes. Established an in-house team to conceptualize and devise a strategy for mapping their organisational structure and identifying top-tier talent.
Ensured the accuracy (avg. 85%+) and reliability of the data collected through rigorous multiple validation and verification processes.